Introducing Hjälp: The Future of Customer Support

Customer Support Made Simple.

Multi-channel helpdesk software that brings together LiveChat, Tickets, Email, and AI-powered support. Manage your entire customer service operation from one beautiful dashboard.

1000+

Teams Using Assistly

99.9%

Uptime Guaranteed

5min

Avg Response Time

24/7

Support Available

Everything You Need

Powerful features designed for modern support teams

Live Chat Widget

Engage customers in real-time with our powerful livechat widget.

  • Customizable Widget
  • Livechat & Tickets
  • White-labelling

Ticket System

Convert customer inquiries into organized tickets. Customers can create tickets directly from Widget, or through external channels, e.g. Discord.

  • Two-way Email Sync
  • Multi-channel tickets
  • Status Tracking

Email Integration

Customers can reply to tickets directly via email. Every reply updates your ticket history automatically.

  • Two-Way Email Sync
  • Attachment Support
  • Auto-Routing

AI Agent

Configure your own OpenAI API key to enable intelligent chatbot support. Automate responses without limits.

  • Custom API Configuration
  • Ticket creation
  • Handoff to Agents

Discord Integration

Receive updates on tickets and chats right in your discord channel via Discord Webhooks.

Slack Notifications

Get instant Slack notifications for new tickets and important events.

Email Management

Manage all customer emails from a single dashboard with seamless ticket integration.

Powerful Dashboard for Teams

Simple yet powerful interface designed for both agents and admins. Manage your entire operation without technical complexity.

  • Team Management

    Create teams and manage multiple agents with role-based permissions

  • Real-time Analytics

    Track tickets, response times, and agent performance in real-time

  • Multi-Channel Management

    Handle all conversations from one unified inbox

Dashboard Preview

ENTERPRISE READY

Built for Growing Teams

Multi-tenant architecture allows you to create unlimited teams with different agents. Perfect for agencies and enterprises.

Admin Controls

Full control over teams, members, and permissions with granular role-based access control.

  • Team Management
  • Audit Logs
  • Customer Reviews

Security & Privacy

Enterprise-grade security with data isolation, encryption, and compliance standards.

  • Standard Encryption
  • SOC 2 Compliant
  • GDPR Ready

Simple, Transparent Pricing

Start free, scale as you grow. No hidden fees.

Free

Perfect for getting started

$0per month
  • Livechat Widget
  • Basic Ticket System
  • Email Integration
  • Up to 1 Team Member
  • AI Agent
  • Discord Alerts
  • Widget Customization
POPULAR

Basic

For growing teams

$29per month
  • Everything in Free
  • Up to 3 Team Members
  • AI Agent
  • Discord Alerts
  • Widget Customization
  • No Watermark & White label Emails

Enterprise

For large organizations

$99per month
  • Everything in Basic
  • Up to 20 Team Members
  • Priority Support
  • Custom Integrations
  • SLA Guarantee
  • No Watermark & White label Emails

Trial is included in Basic plan only. All plans except Free plan require credit card.

Let's Get in Touch

Have questions? Our team is here to help. Reach out and we'll get back to you as soon as possible.

Email

support@mg.hjalp.xyz